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Compeer is currently serving our clients virtually to prevent the spread of COVID-19. We’re also partnering with clients on loan programs during this challenging time.

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COVID-19 Update

Home > COVID-19 Update

Updated March 25, 2020

Amid concerns of the spread of the coronavirus COVID-19, Compeer Financial is taking precautions to ensure the health and safety of our clients and our team members. We are closely monitoring the latest reports from the Centers for Disease Control and Prevention and have plans in place to minimize disruption as we remain committed to serving you effectively and safely.

Compeer Financial Temporarily Closed Offices
  • Out of an abundance of caution, Compeer Financial is serving clients virtually to help flatten the curve for COVID-19. We  temporarily closed all office locations on March 18 in the interest of limiting the spread of coronavirus.
  • Compeer Financial continues to serve our clients. Our 1,200 team members are working from home, using email, phone calls and other digital tools to serve our clients.
  • With some of the states we serve now under “stay-at-home” or “shelter-in-place” orders, Compeer Financial is implementing this approach in all of the states we serve. Our team members won’t be conducting in-person meetings, except in cases where we aren’t able to capture digital signatures and need a signature in person. In this event, we will ask clients about their own health and wellbeing beforehand and practicing social distancing during the meeting to limit contact. We appreciate your understanding.
  • Rest assured, our team is committed to supporting the financial needs of our clients during this time. While we won’t be making informal farm visits for the time being, we are just a phone call or email away and are ready to help you.
  • We are taking these steps to prevent the spread of COVID-19, with the health and wellbeing of our clients, team members and the communities we serve as a top priority.
  • We will continue to evaluate the situation and monitor recommendations from the CDC and government agencies in determining the best time to reopen our office locations.
  • We have also canceled all in-person client events for the time being as a safety measure to minimize exposure. We will continue to evaluate this decision and adjust accordingly.
Compeer’s Commitment to Our Clients
We understand the coronavirus outbreak may bring challenges for our clients. Compeer has always had a strong commitment to work with clients through any situation they may face, and we continue our support today. Our long-term fixed rates can help clients to mitigate risk and improve cash flow.

Please reach out to your financial officer or contact us at (844) 426-6733 to discuss your options.

Our Online Resources & Dedicated Call Center
Given our decision to temporarily close office locations and work virtually, we encourage you to utilize our online resources and our Contact Center to do business with us.

  • Compeer Contact Center: our dedicated and experienced team is ready to assist you with personalized and reliable service. Call our Contact Center at (844) 426-6733 to get help with your questions, accounts, transactions, billing, online banking and much more.  

  • Online Banking: connect with your accounts 24 hours a day, 7 days a week. With Compeer’s Online Banking, you can view your accounts, check your transaction history and move money. Learn more.  

  • Compeer’s Mobile Banking App: download our mobile banking app to make payments on your loan, deposit checks using remote deposit, view your account balances and much more. Our app provides you with the ultimate in convenience for managing your finances – anytime and anywhere from your mobile device or tablet. (Note: you must first enroll in our online banking before you begin to use the app). You can find the Compeer Financial app in your mobile device’s app store. 

  • MyCompeer: create an account for our MyCompeer client portal. In this tool, you can view your account information and statements, in addition to sending and receiving files or documents to and from the team at Compeer Financial. Learn more.

If you need assistance logging into or using our digital tools, call Compeer at (844) 426-6733 and a member of our team will be happy to help you. We can also accommodate electronic payments, please call us today for assistance (please note, ACH payments take one business day to become effective).

Committed to Rural America
Compeer Financial has always been committed to serving rural America, and our commitment is stronger than ever as we face unique challenges due to the COVID-19 outbreak.
 
In partnership with Compeer’s Fund for Rural America, we’re making a $25,000 donation to 19 rural hospitals and nursing homes across the Upper Midwest. The funding will help these rural healthcare facilities continue to offer essential services and ease some of the challenges that come with responding to the COVID-19 outbreak on the frontlines.

The health and wellbeing of our clients and team members is one of our highest priorities and Compeer Financial is committed to doing what we can to help minimize the potential spread of COVID-19, while working hard to provide you with the highest level of service.

We will continue to monitor the situation and evaluate additional measures to support our clients based on the recommendations of government agencies and public health authorities.